The Percona Alternative for Postgres-First Teams
Percona is a strong open-source support company whose bench spans MySQL, MongoDB, and PostgreSQL. Command Prompt does one thing: Postgres and the open source stack around it, since 1997. If Postgres is your primary database, you want specialists, the same engineers who know your environment, every incident.
Why teams look for a Percona alternative
Percona earned its reputation in MySQL, and its open-source ethos is genuine. Teams who come to us from a multi-database vendor usually say some version of:
- "Postgres is our main database, and we want a Postgres-first partner." A generalist bench covers three ecosystems; depth on any one of them is diluted by design.
- "We want the same engineers each time." Large support organizations rotate; context gets rebuilt on every ticket.
- "We need more than the database supported." Incidents rarely respect the boundary between Postgres, Linux, and the application layer.
| What | Command Prompt | Percona |
|---|---|---|
| Focus | PostgreSQL and its open source stack, exclusively | MySQL + MongoDB + PostgreSQL |
| Postgres history | Since Postgres95 (1997) | Postgres practice added to a MySQL-origin company |
| Who answers | The engineer who knows your system | 24/7 global support organization |
| Advertised response | Under 1 hour for SLA clients, 24x7x365 | 15 minutes on mission-critical tiers |
| Full-stack scope | Postgres + Linux + dev (Python/Ruby) + Ansible + monitoring | Database-focused, with managed options (ExpertOps) |
| EOL versions | PgLTS: 8 years per release, 3 beyond community EOL — published timeline | Ask for terms per version |
| Pricing | Fixed hourly + SLA retainer; no per-instance pricing | Subscription tiers |
| Ownership | Independent, founder-operated | Privately held |
Who should switch
- Postgres is your primary or only database and you want a partner whose entire bench lives there.
- You value a standing engineer relationship over a ticket queue — someone who already knows your schema, your replication topology, your quirks.
- You need written EOL commitments — our supported-releases timeline is published, per version, through 2033.
- Your incidents are full-stack — you want the same vendor debugging Postgres, the Linux host, and the app connection pool.
Who should stay with Percona
If you run a mixed MySQL + MongoDB + PostgreSQL estate and consolidating on one support vendor matters more than per-database depth, Percona is built for exactly that. Their open-source tooling (PMM in particular) is good, and their scale suits organizations that want a large global org behind the SLA.
Switching is a support transition, not a migration
Nothing about your databases changes. A quick phone call, a little paperwork (really) and we will have you up in running in no time.
Talk to a Postgres engineer
Talk to a Postgres engineer
Contact us with a description of your environment. See support plans for engagement options, and Postgres support for the platforms we cover.