Support

Command Prompt, Inc. offers several levels of Linux & PostgreSQL support.

We have full time, in house, Open Source experts to help you with your professional services and support needs. We offer a range of support options including on demand and monthly 24x7 support contracts. All professional services (consulting), custom development or support provided by Command Prompt is subject to our services agreement.

New Customers

To view our 24x7 support options please visit our support options page. We offer a full range of 24x7 support starting at just 99.00/month company wide.

All customers must have a signed services agreement and payment details on file with CMD. If you are a new customer we have provided the documents below for your signature. You may email or fax the signed copies to billing@commandprompt.com or +1-503-210-0334 respectively. If you do not wish to pay by Credit Card, a printed purchase order must be provided. Please click here to view our services agreement. If you wish to pay by Visa or Mastercard, please click here to download our credit card authorization form.

Existing Customers

If you are an existing customer, please use your CMD provided support environment or call 1-503-667-4564.

24x7

Command Prompt offers 24x7 service to any customer, new or existing. To receive Around the Clock support just call one of the following numbers (note prices subject to the below support packages): Monday through Friday, 8:00am - 5:00pm PST/PDT (West Coast) 1-503-667-4564.