Support Options
Your partner in Postgres and Open Source support and consulting. All of our options enable the use of consulting and/or 24x7 support. Find a refreshing experience in working with best in class professionals. Contact us today and have a refreshing partnership experience with the success of your technical projects.
Support and Consulting Options
On-Demand
On-Demand or ad-hoc consulting available to any potential client with the execution of a services agreement. Rates are variable based on time, day and severity. As with all of our offerings, we offer consulting and support on Postgres and other Open Source technologies.
Service Level Agreement
An comprehensive enterprise wide option with an SLA, 24x7x365 response and a fixed rate. Partners wishing for known costs, known response times, and flexible full stack support should chose this option.
Proactive SLA
Our most popular Support and Consulting subscription that includes an Proactive Response, SLA, 24x7x365 response, intimate knowledge of your production and development requirements. It also enables the optional "Best In Industry" Proactive Monitoring. If you want a team of experts and predictive costs this is your option. The Proactive SLA provides industry leading service from the only white glove service firm in the full stack Postgres market.